While Tabcorp co-operated with the investigation, Ms Thorn said the breaches reflect systemic operational deficiencies and non-compliance with its licence conditions and resulted in "significant harm" to a customer. If u play championship tournament, on rank base, u will reward honor... Other breaches include sending direct marketing material to a customer six times between October 2022 and February 2023 after they had opted out, and failing to minimise the potential for gambling harm through inadequate training of employees.

The regulator's chief commissioner, Philip Crawford, said the latest Bell report validated concerns that prompted the second inquiry, highlighting a company that had not moved fast enough to address previously aired governance and cultural issues. But in a report made public on Friday, the second Adam Bell-led inquiry declared the period since the last findings in 2022 had been "marked by lost opportunities and missteps", including four significant compliance breaches.

The Star's Sydney licence remains suspended after a first inquiry found damning evidence of anti-money laundering and counter-terrorism failings, although it has been allowed to keep the casino operating with a regulator-appointed manager. It showed "systemic and extremely serious issues" involving multiple Star staff falsifying records to suggest they had intervened in players' extended gambling stretches when no interaction had taken place.